Insurance for Sailors by Sailors

Testimonials

CLAIM PAYMENT PERCENTAGE
Northernreef Insurance Co SA have a claims payment rate in excess of 90% in all cases. That is probably one of the best, if not the best in the industry.

Thank you and I am so impressed with the efficiency with this settlement.
Kind regards
Brian Caulton Marina Manager

Good morning Joan and Brian
we wanted you to know how efficient and helpful the Northern Reef insurance people have been with our claim for our lost dinghy and outboard. Via fax, email and post we have made the claim and received the money into our bank account – and to think we have been communicating with them from Tonga, Fiji and Vanuatu and the chap we were dealing with is in Spain!!! This may be helpful for other folk who are contemplating insurance.
Regards
Mark and Sue Altoft. S/Y Windchase.

“We just wanted to THANK YOU for all your help, professionalism, proactive communications, guidance, direction and patience over the last few weeks. Edward William is just a great team and a great organization. Thank goodness we have you as our insurance agents. Thank you once again for all your team’s help over the last month. The funds that you transferred are in our account and we just wanted to say another big thank you. Your team is amazing. Yours Sincerely”
Pamela & Graham Ellis, Canada

“I’ve received my claim, I would just like to thank you for your help. I found your service excellent. Thank you very much”
Paul Dolfin – Queensland, Australia

“Again, many, many thanks for your intervention on our behalf. It is very much appreciated. ”
“And please express our sincere appreciation to the folks at Northernreef for their very principled agreement to offer coverage despite Frank’s absconding with the premium monies. This kind of gentlemanly way of doing business is only rarely encountered these days.”
Alice Lesjak, Florida.

“I am very happy with your quick response and I thank you for the exception you have made.”
Lex Ruijter, Netherlands.

Hi Brian,
Although I have not had cause to make a claim, I have been very happy with the service from your client. They have always been very quick to respond to my inquiries, as you also have. I think the policy detail is well set out, easy to read and understand, and clearly written by yachties for yachties. Again, thanks for the support and when I buy another boat (and I am sure it will happen someday), then I will come calling again. In the meantime, regards to you other half.
Roger Foley S/Y Tradition.

Dear Brian,
Just managed to get to a place where we can get internet and would just like to let you know that the insurance payment was received into our account. Thanks very much for your assistance and thanks too to Malcolm for his reassurance and help after we had that accident. Whilst it turned out to be nothing really serious, at the time is was a great worry and the prompt and helpful responses from Edward William Marine Services helped a lot to relieve the stress.
Best regards,
Richard Shaw S/Y Aquarius

Hi Brian,
May I take this opportunity to thank you and the overseas team for the excellent service and insurance over the past two years it has been a pleasure to work with you all and I look forward to dealing with you again in the not too distant future.
Many thanks and Kind regards
Dennis and Elspeth McAulay. S/Y Venus

I was very pleased with your answer last week as a solution for At Random.
Romeyn Marten, St. Marten Dutch West Indies.

We want to thank you for your prompt and gracious method of dealing with this unfortunate situation. We are refreshed to see Northernreef Insurance has obvious good business practices, and we will be continuing our coverage in years to come.
Jim & Gwen Funston, Florida.

Thanks a lot for your quick response. I have just checked my account and I confirm safe receipt of the payment. Thanks a lot.
Herve Favre, France.

As Specialist Marine Insurance Consultants we can arrange insurance for: